Regional Technical Delivery Manager (m/f/x)

Location: Mumbai
Business Unit: Telecommunication Solutions

Your tasks

Projects Integration:

  • Technical support for the presale team
  • HW and sizing preparation, delivery, and installation
  • Lead the SW installation and configurations
  • Execute the ATP
  • Travel to site as needed
  • Assist in launching the service

Projects under support:

  • Part of the escalation team on advanced technical problems on HW/SW and infrastructure cases
  • Implement local scripts and workarounds when needed (Unix scripts, SQL procedures, IP NW issues)
  • Execute the periodic upgrades of the platform
  • Travel to site as needed
  • Identify customer network changes and adapt the system configuration
  • L1, L2 Training and setting Acceptance Procedure on System Handover
  • Responsive in resolving technical issues and consistent in ensuring technical deliverables
  • Maintaining Improving platform / service uptimes
  • Providing guidelines and setting process in Overall BSC / Cell improvement and regular reconciliation 

Your profile

  • At least 5 years of proven experience
  • Strong background and knowledge in UNIX based OS (Solaris, Linux)
  • Experience in Scripts writing (Perl, Bash/ksh)
  • Good knowledge in networking (TCP/IP, X25, Network protocols, firewall, VPN, Cisco devices)
  • Good knowledge in DB and SQL
  • Virtualization (VMWare) – mandatory
  • Cloud services - preferable
  • Security experience (SSL, FW, compliance) – preferable
  • Experience with Netapp, Veritas cluster, Storage
  • Working experience in the telecom industry - advantage
  • Bachelor degree in Engineering or equivalent - advantage
  • Strong personal & interpersonal skills. Team player
  • Demonstrate and exhibit the ability to learn quickly and apply new skills effectively and independently
  • Able to prioritize and handle multi-tasking
  • Focus on the important issues
  • Responsible for performing high quality work, and not compromise on quality
  • Demonstrate authority for making professional decisions/approvals
  • Demonstrate action-oriented approach to win and sustain customer’s trust and confidence
  • Excellent English; verbal, written & spoken
  • Self-learner & Self starter
  • Performs well under pressure, yet has strong business ethics
  • Demonstrate consistency in keeping the internal/external customer updated and informed about the system performance or the known upcoming changes in the system/service
  • Availability on 24 * 7 basis – if needed
  • Willing to travel for short- or long-term periods

We offer

  • A true global presence: in Europe, Americas, and Asia
  • A leader in one of the hottest markets: Cybersecurity
  • Growing at fast pace, gaining market share over our competitors
  • An open and friendly corporate culture characterized by a constructive and cooperative relationship
  • Utimaco benefit package
  • The professional and personal support through targeted further education opportunities

Do you feel addressed?

Then we look forward to receiving a meaningful application stating the earliest possible starting date and your salary expectations.
Apply now

How can we help you?

Talk to one of our specialists and find out how Utimaco can support you today.