Second Level Supporter (m/f/x)

Location: Neu-Isenburg, Germany
Business Unit: Information Security

Your tasks

  • Second level support for LAN Crypt / LAN crypt
  • Remote support for end customers, by telephone, via support tools, Teamviewer, etc.
  • Consulting and active (on-site) support of customers and interested parties during the introduction of products and solutions
  • Clarification of technical problems and support of the customer in the development of solutions

Your profile

  • Experience as a second level supporter
  • Very good IT knowledge (Windows operating system environments, macOS , AD/ Meta directories, etc.)
  • Strong customer orientation and service-oriented working style
  • Good German and English skills
  • Motivation to familiarize yourself with more complex topics

We offer

  • An open and friendly corporate global culture characterized by a constructive and cooperative environment
  • Many learning opportunities to deepen your skillset and to support your professional growth
  • Personal coverage by a travel health insurance, a private accident insurance and a company pension plan
  • Access to specific education programs
  • Flexible working hours and the option to work hybrid & mobile, independent time management
  • Challenging tasks and close cooperation with a competent team
  • A dynamic company where teamwork and relationship management are valued

Do you feel addressed?

Then we look forward to receiving a meaningful application stating the earliest possible starting date and your salary expectations.
Apply now

How can we help you?

Talk to one of our specialists and find out how Utimaco can support you today.
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