Software Trainer & QA Engineer for TS (m/f/d)

Location: Aachen
Utimaco is an international provider of IT security solutions, based in Aachen. Utimaco develops hardware security modules and compliance solutions for telecommunication providers in the field of regulation. Utimaco is one of the world's leading manufacturers in both technology segments. The company´s goal to protect people and ideas has been committed to over 200 employees. Customers and partners value the reliability and long-term investment security solutions. Utimaco stands for recognized product quality, user-friendly software, excellent support and products that effectively meet market requirements.


In order to further strengthen our Telecommunication Solutions business unit we are looking for a Software Trainer & QA Engineer (m/f/d)

Your tasks

  • Develop, implement, and deliver technical training as it relates to the organization's products.
  • Cooperate with relevant software developers, QA testers, technical writers, and others to update training materials and ensure the accuracy and effectiveness of courseware and supporting materials to align with new product releases.
  • Create training concepts for different customer requirements and adapt to the customer's desires.
  • Compile training content, as well as for the technical and organizational preparation of customer training in cooperation with the back office, system engineering, development team, and customer support team.
  • Respond to general inquiries regarding training and provide support to customer's inquiries regarding the training.
  • Make use of modern presentation options and create training videos.

Your profile

  • You have a college or university degree or excellent work experience and have conceptual knowledge of fundamental theories, principles, and practices in telecommunication.
  • You have working knowledge and experience as a coach.
  • You are flexible to provide remote and/or onsite training (travel worldwide).
  • Your strong communication/presentation skills ensure a confident appearance.
  • Fluent in German and English in spoken and written form.
  • You continue to build knowledge of new technologies, product solutions, and customer requirements.
  • You provide feedback from training sessions to internal entities for improvements and new opportunities.

We offer

  • An open and friendly corporate culture characterized by constructive and collaborative interaction.
  • A flexible working hours model that can be adapted to individual needs.
  • Personal protection through international travel health insurance, private accident insurance, and support in the form of company pension schemes.
  • Professional and personal development through targeted training opportunities.
  • Free beverages, fresh fruit, and sweets.
  • Participation in sports programs such as running events or back training.
  • The opportunity to unwind with a round of foosball or PlayStation.

Do you feel addressed?

Then we look forward to receiving a meaningful application stating the earliest possible starting date and your salary expectations.
Apply now

How can we help you?

Talk to one of our specialists and find out how Utimaco can support you today.
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