Technical Support Engineer (m/f/x)

Location: Aachen, Germany, Düsseldorf, Germany
Business Unit: Telecommunication Solutions

Your tasks

  • Be the point of contact (m/w/d) for our customers and partners; also in 7x24h commitment; 
  • Receive technical problem cases and work on solutions and improvements in close cooperation with Development;
  • Support our customers in the administration of their systems and look after the product configuration as well as the RedHat Linux based OS environment.
  • Conducting application tests and support Development and Product Management with the launch of new features and products;
  • Independently plan service operations and be responsible for their conduction at the customer location.

Your profile

  • Professional experience in the area of support and a successfully completed technical education;
  • Experienced in the configuration of Linux servers and other Unix-based platforms;
  • Very good technical understanding and ability to quickly assess technical situations;
  • Enjoying the work with customers and able to identify and understand their needs;
  • Sociable, goal-oriented and conscientious;
  • Very good English and German language skills in direct communication with our international customers;
  • Competent in working with TCP/IP networks, databases and Unix-tools like shell scripting and network analyzers.

We offer

  • An open and friendly corporate culture characterized by a constructive and cooperative environment
  • Many learning opportunities to deepen your skillset and to support your professional growth
  • Personal coverage by a travel health insurance, a private accident insurance and a company pension plan
  • Access to specific education programs for professional and personal growth
  • Flexible working hours and the option to work mobile, independent time management
  • Challenging tasks and close cooperation with a competent team
  • A dynamic company where teamwork and relationship management are very important

Do you feel addressed?

Then we look forward to receiving a meaningful application stating the earliest possible starting date and your salary expectations.
Apply now

How can we help you?

Talk to one of our specialists and find out how Utimaco can support you today.
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