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Survey: How Trust Works in a Digital World
- Circles of Trust 2023
- Circles of Trust 2022
- About Utimaco
With so much of our lives taking place online, the question of trust has become one of the most pressing issues of our time.
Although we are an increasingly global society, there are deep national divisions around how to respond to these fundamental changes to how our lives are lived. In our first Circles of Trust white paper, published in 2022, we surveyed a sample of consumers in Germany, the UK and Spain and found that all respondents shared a central contradiction: people are enthusiastic about digital technology but are wary about its security. This year (2023) we have expanded the scope of our survey to take in the United States, Mexico and Singapore, allowing us to see how people in widely different societies are adapting to connected lives.
What we have found by expanding the scope of the survey is that the wealth of a country’s citizens, as measured by Gross Domestic Product (GDP) per capita, is a powerful predictor of that country's attitude towards digital technology.
Read more about it in the study below!
Circles of Trust 2023
Findings
Only 19% of respondents don’t worry about the security of their data
36% of respondents have been the victim of the data loss, identity theft or digital fraud.
38% of respondents use smart home devices
41% of respondents believe that a connected world would make their everyday lives easier.
While 36% of respondents believe that cash is the most secure form of payment, 32% would prefer to use payment cards.
64% of respondents have some level of trust in their bank to keep their money and data secure.
Respondents from the USA report the highest levels of digital fraud.
Only 14% of respondents consider smart home devices to be secure.
Spain and Mexico are the countries most worried about data security.
Methodology
Research for this survey was carried out by YouGov between April 3-7, 2023. The exact number of participants in each country was as follows: Germany: 1,056 / UK: 1,058 / US: 1,054 / Singapore: 1,075 / Mexico: 1,063 / Spain: 1,056. The results were weighted and are representative of the respective country's population over 18 of age.
Infographics
If you want to know more about the trust of the UK in IoT and smart home devices, have a look at this infographic.
Trust of the UK in IoT
If you want to know more about the trust of the UK in IoT and smart home devices, have a look at this infographic.
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The level of trust of Germany regarding IoT and smart home devices can be deducted from this infographic.
Trust of Germany in IoT
The level of trust of Germany regarding IoT and smart home devices can be deducted from this infographic.
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Circles of Trust 2022
“Circles of Trust: How the UK Public Perceives Digital Risk” presents the results of a survey conducted in the United Kingdom.
It shows significant differences across regions and generations when it comes to trusting the public and private sectors with regard to digital safety. The White paper uncovers how internet users in the UK perceive safety in the digital ecosystem and in industries such as automotive, healthcare and the government and public sectors, and compares it with trust levels in Germany and Spain.
The report finds a central paradox at the heart of an increasingly online society: the majority of people are very enthusiastic about digital services but also deeply concerned about their safety when using them.
One of the key findings is that 70% of surveyed respondents, representing internet users from across the UK, either worry a lot or a little about their security when using digital services. Only 10% don’t worry at all.
63% of respondents said that given the choice they would use digital services to access healthcare when possible, and 46% consider the information that they send to their healthcare provider to be secure, a far higher level of confidence than most people had in digital security in general.
Methodology
YouGov surveyed a total of 3,039 people in Germany (1,012), Spain (1,009) and the United Kingdom (1,018) on behalf of Utimaco between March 21 and March 25, 2022. The results were weighted and are representative for the population aged 18 and over.
Infographics
Here you can find an infographic with the key findings from the study in German
A Study in Germany
Here you can find an infographic with the key findings from the study in German
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Here you can find an infographic with the key findings from the study in Spain
A Study in Spain
Here you can find an infographic with the key findings from the study in Spain
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A Secure Digital World with Utimaco
If you want to read more about Utimaco, our company's history, and cybersecurity and compliance solutions, take a look at our company brochure.
Downloads
For 40 years, Utimaco has been a global market leader and industry partner for cybersecurity, compliance solutions and services.
Utimaco – Creating Trust in the Digital Society
For 40 years, Utimaco has been a global market leader and industry partner for cybersecurity, compliance solutions and services.
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