Today, digital identity is seen as an opportunity to drive transformational change for citizens, businesses and public administrations, helping governments to empower people and build a more connected digital society by delivering a digital-first customer journey - services and innovations that will enhance the lives of citizens whilst delivering cost savings.
Digital identity is a fundamental component in modern private and business life, unlocking access and facilitating interaction on how citizens vote, access medical records, sign documents, complete online administration, and obtain government services and education - anywhere and at any time.
In order to prosper, Governments need to balance security as well as offer a high degree of privacy and security within a ‘trust framework’, particularly as digital transformation progresses on a wider scale and as technologies advance.
Efficient and transparent digital public services that are cross-border and interoperable by default, trustworthy and secure - replacing paper-based services with online transactions.