Utimaco TS Ticketing System and Download-Server
For you as our customer we want to be your partner throughout the lifecycle of your Utimaco system, not just your vendor.
Our support staff is experienced and knowledgeable with proven track record for performance. They are available to you during office hours or 24x7 depending on your service level agreement. Utimaco offers four different support subscriptions:
Technical training is key for smooth system maintenance and fast error resolution. Please find here our next training dates!
Support for LIMS and DRS
Our support service for LIMS and DRS is available to customers and qualified service partners.
Note for registered customers and partners
Please select the support email address according to your service contract. If you are not sure, contact your Technical Project manager or Key Account at Utimaco TS.
Utimaco TS GmbH
Phone +49 241 1696-111
Utimaco TS Srl.
Utimaco TS UK Ltd.
Ticket System & Download Server
For our registered customers and partners a ticket-system and download-server is available! For your inquiry, please have the software version number ready.