Student Worker - Technical Writer
所在地: Aachen, Düsseldorf
Utimaco is an international provider of IT security solutions and cybersecurity technologies with headquarters in Aachen (Germany) and Campbell (USA). For over 40 years, we have been developing innovative solutions for the protection of people, data and communications that meet the highest standards. We are the world's leading manufacturer of hardware security modules and compliance solutions in a wide range of industries such as automotive, banking, telecommunications and many more.
With our global network of partners and customers, we contribute to making digital information and infrastructures secure worldwide. Become part of our team and help us make the digital world more secure - together we are shaping the future of IT security.
Your tasks
As a working student on our Documentation Team, you will help write, maintain, and improve customer-facing and internal documentation for Utimaco's hardware and software products. You will create clear, accurate, and consistent content in German and English that supports customers in installing and operating our products successfully. You will also help modernize how we deliver documentation, including migrating content and exploring further automation and AI optimizations.
- Write clear and precise installation, operation, and product documentation for hardware and software in German and English, following company standards and legal requirements.
- Analyze user needs to ensure our documentation provides the information required for successful installation and operation.
- Continuously review and improve existing content so that it is up to date, correct, consistent, and complete.
- Collect and document complete technical information in close collaboration with development engineers, certification experts, product managers, and quality management.
- Support the migration of documentation between Confluence spaces.
- Migrate Word and PowerPoint documents to Confluence.
- Collect, edit, and publish partner logos in integration guides on Scroll Sites.
- Help write, maintain, and update documentation of Utimaco's business processes and guidelines, including R&D and manufacturing processes (mainly in English).
- Identify and evaluate process automation and AI opportunities that increase team efficiency.
Customer documentation
Content migration and maintenance
Internal processes
Efficiency and innovation
Your profile
Your profile- Currently enrolled in a relevant degree program (e.g., technical communication, computer science, engineering, or a related field).
- Strong written German and English, with the ability to write precise technical content in both languages.
- Interest in technical products, particularly IT security, hardware, or software.
- Ability to understand technical information and translate it into clear instructions for users.
- Experience with Confluence and Microsoft Word is an advantage.
- Familiarity with documentation tools, version control, or automation tools is an advantage.
- Structured, detail-oriented way of working, with a strong focus on quality and consistency.
- Good communication skills and the ability to work with engineers and other specialists.
We offer
- An open and friendly corporate culture, characterized by constructive and collaborative teamwork.
- Support for your future plans through a company pension scheme (depending on country-specific conditions).
- Early birds and night owls alike can shape their workday thanks to a flexible working model.
- We also support you privately – benefit from special payments or additional vacation days on anniversaries or special occasions.
- Utimaco is growing and embraces diversity! Our global team includes colleagues from 42 nations who speak 45 different languages.
