Critical Event Management

Critical Event Management

Protect people and business assets with Utimaco’s Critical Event Management software (CEM)

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  • Overview
  • Key Features
  • Description
  • Specifications
  • Use Cases
  • Resources
Build organizational resilience with critical event management

Build organizational resilience with critical event management

Utimaco’s CEM empowers organizations to prepare and manage emergency incidents and disruptions. As a SaaS solution, it offers a comprehensive incident management from start to finish.

Equipped with a powerful set of features, the setup is quite simple: You get access to event templates, libraries, predefined area lists, and more. Customizable protocols and permissions for specific roles and responsibilities are readily available, saving you valuable time and effort.

  • Key Features

  • Description

  • Specifications

Fast and reliable response to critical events

Fast and reliable response to critical events

Act immediately when incidents occur: CEM enables quick communication with affected individuals and triggers automated processes. Protect lives and maintain organizational resilience in any scenario, without wasting valuable time.

Reach everyone in seconds

Reach everyone in seconds

CEM provides multiple dissemination channels, including SMS, email, IVR calls, and custom options like intranet or enterprise software. Instantly reach all individuals, ensuring effective communication in critical situations.

Act with a plan

Act with a plan

CEM goes beyond alarming and communication. It intervenes, prepares, and enables efficient action with risk analysis, pre-defined templates, post-event analysis, and fast recovery. Ensure minimal errors and a smooth restoration to normal operations.

With Utimaco’s CEM, you do not have to start from scratch, as standard protocols for common hazards are readily available. You can then fully customize the tool to meet both your needs and those of your organization.

The intuitive interface ensures rapid and effortless operation, even on mobile devices, minimizing response time during crises. The system supports various distribution channels for reliable alert communication and seamless integration with existing communication tools via the built-in API.

Utilize CEM as a powerful tool for disseminating critical management information and communicating urgent matters to your employees. In this way, CEM can help you comply with the NIS2 Directive and other regulations which outline the importance of incident response.

Stay connected, informed, and prepared for all types of crises, incidents, and emergency situations that require immediate action.

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Cryptographic Interfaces (APIs)

  • Supports the key stages of the Business Continuity Management process

  • Simple and reliable communication

  • Distribution channels for alarming and notifications in any situation

  • Extensive monitoring and analysis

  • Endless scalability

  • Easy and fast set up of the system

  • Enables you to fulfill the organizational requirements of risk and incident management according to current regulations

  • Hosted in the Utimaco Datacenter in a private cage in Frankfurt, Germany with compliance to

Supports the key stages of the Business Continuity Management process

  • Risk Management
  • Emergency Planning
  • Emergency Notification
  • Crisis and Incident Management
  • Seamless Integration of External Critical Events Plugins
  • Post Event Communication and Analysis
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Simple and reliable communication

  • Fast and effective communication using the right channels for the right people
  • Customized operation workflows
  • Location-based notifications
  • Multiple alert languages
  • Available as a mobile version to initiate and manage critical event responses
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Distribution channels for alarming and notifications in any situation

  • SMS
  • Call
  • Social Media Channels
  • Apps
  • SIM
  • Email
  • Public Warning channels such as: Cell broadcast, Location Based SMS, Sirens, TV/Radio
  • Custom channels through integrated API
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Extensive monitoring and analysis

  • Real-time monitoring of events
  • Data tracking and Logging of all events for post-analysis
  • Organizational risk analysis
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Endless scalability

  • Grows with your organization
  • Supports an unlimited amount of users
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Easy and fast set up of the system

  • Event templates
  • Libraries
  • Predefined area lists
  • Versatile map technologies
  • Layers, roles, and permissions
  • Customizable protocols and permissions for different user roles and responsibilities
  • Plugins for automatic monitoring
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Enables you to fulfill the organizational requirements of risk and incident management according to current regulations

  • NIS2 Directive
  • DORA
  • Cyber Resilience Act
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Hosted in the Utimaco Datacenter in a private cage in Frankfurt, Germany with compliance to

  • SOC 2
  • ISO 27001
  • ISO 9001
  • ISO 14001
  • NIST SP 800-53
  • PCI-DSS
  • PCI-PIN
  • PCI-P2PE
  • GSMA SAS-SM (DCOM)
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Use Cases

Post Event Analysis
Post Event Analysis
Monitor, track, and analyze critical events to optimize your internal processes for incident response.
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Business Continuity Management
Business Continuity Management
Develop comprehensive plans to maintain essential functions during disruptions, safeguarding your organization's resilience.
Learn More
Business Communication Keyvisual
Business Communication
Prevent incidents from escalating into crises with effective business communication strategies.
Learn More
Emergency Management
Emergency Management
Prepare for any emergency with critical event management solutions that ensure safety and operational continuity.
Learn More
Cyber Incident Response Teaser
Cyber Incident Response
Implement robust strategies to swiftly detect, respond to, and mitigate cyber threats, ensuring minimal disruption to your operations.
Learn More
Risk Analysis
Risk Analysis
Moving from a reactive to a proactive approach – preventing incidents from
Learn More

Resources

Brochure Critical Event Management

Protect people and business assets with Utimaco’s Critical Event Management software (CEM)

Download
Critical Event Management

Protect people and business assets with Utimaco’s Critical Event Management software (CEM)

Download
Brochure NIS2

Utimaco’s solutions enable organizations to build a reliable cybersecurity infrastructure in alignment with NIS2 and upcoming federal laws.

Download
NIS2 Directive Compliance

Utimaco’s solutions enable organizations to build a reliable cybersecurity infrastructure in alignment with NIS2 and upcoming federal laws.

Download

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