Telehealth describes the usage of both clinical and remote non-clinical healthcare services via remote technologies like electronic communication and telecommunication.
Especially during the pandemic, many people benefited from telehealth offerings as ‘connected patients’, as they could use medical services while remaining at home and keeping a physical distance.
During telehealth processes, sensitive data such as health records, personal information, and at certain times, financial data is exchanged via the Internet or telecommunication channels with the use of devices like computers, tablets, or smartphones.
As time has progressed, telehealth projects have grown and become more stable and secure. However, many of these recently developed solutions are still made up of various untrusted third-party services, which means they don't always have the necessary security measures in place to keep patient data safe.
Therefore, telehealth services have been targeted by cybercriminals to access this highly sensitive and valuable information.
To secure the exchange of data, there are three basic cybersecurity disciplines that need to be in place. The first is to encrypt the data which is being exchanged so that it remains secure even if it is exposed. The second is to secure the communication channels, and the third is to implement authentication measures for all devices, users, and applications.
Utimaco provides various applications to create trust across telehealth processes.